Terms of Service

These terms govern use of Novintra services, website content, and communication channels. By booking service or using this website, you agree to these terms.

1. Service Conditions

Service scope is defined during booking and technical inspection. Additional work requires customer approval before execution. Estimated completion times may vary depending on parts, diagnostics complexity, and workshop load.

2. Pricing and Payment

Prices are provided in Turkish Lira and communicated before service starts. Final invoice reflects approved scope, selected parts, and completed labor.

3. Liability

Novintra performs services with professional care and established technical standards. Liability is limited to direct damages caused by proven negligence in performed service. We are not liable for indirect, consequential, or unrelated pre-existing vehicle issues.

4. Website Usage Terms

Website content is provided for general informational purposes and may be updated without prior notice. You agree not to misuse forms, attempt unauthorized access, or disrupt site functionality.

5. Contact and Governing Practice

For legal questions or service disputes, contact info@novintra.com. Operational and contractual interpretation is handled under applicable Turkish law and local business practice.